Yes! You’ll get an ETA about 30 mins before the delivery starts.

FAQs Archive - City Soda

Q: How does this AMAZING service work?

Easy Peasy! Step One: Book your order online. Step Two: On your scheduled delivery day, leave your empty cylinders by the front door or any place that’s convenient for us to pick them up. (You’ll receive a text message and/or email with a delivery ETA and shortly after City Soda will swap your empty cylinders for full ones, kinda like a Milkman) Step Three: You’ll get a final text message and/or email confirming that the delivery is complete and you’re all set to enjoy some Bubbles!

Q: When do I need to book by?

Bookings close at 12 pm (noon) on the day of delivery. If you order after the cut-off time, it will be delivered on the next delivery day for your City.

Q: What days of the week do you deliver?

Starting July 4th 2023, we will be offering deliveries 3 days of the week to all areas in our delivery zone Vancouver : Tuesday & Thursday | 1 – 8pm Burnaby/New Westminster: Wednesday | 1 – 8pm North & West Vancouver: Thursday| 1 – 8pm Tri Cities (Port Moody, Coquitlam, Port Coquitlam): Wednesday | 1 – 8pm Richmond: Tuesday | 1 – 8pm Surrey/N.Delta: Wednesday | 1 – 8pm

Q: Do I have to be home when you deliver?

Not at all! If you leave your empty cylinders out for us, we will exchange them for full ones without you having to be home. So if you’re heading out, just pop your cylinders out before you go.